Chromebook - Connection Issues

Check the System Clock to make sure that the Wi-Fi icon is full. If it appears empty (hollow), your Wi-Fi is probably switched off. Here’s the fix:

• Step 1: Click the System Clock located in the bottom-right corner.
• Step 2: Click the Wi-Fi icon on the pop-up menu.
• The Wi-Fi toggle should turn blue as your Chromebook connects to the local network. You’ll also see a list of available networks.

When in doubt, you can also restart your Chromebook. Here’s how:

• Step 1: Press and hold the Power button.
• Step 2: The screen dims, and a pop-up appears. Click the Power Off option.
• Step 3: Press your Chromebook’s Power button to restart.
• Check your wireless connection to see if the reboot worked.

Step one is to check for any obvious but potentially unnoticed issues, like headphones you need to disconnect before playing sound through the speakers. If you are using an audio device, for example, external speakers, make sure they’re working correctly.

If the problem seems to be on the Chromebook, do the following:

• Step 1: Click the System Clock located in the bottom-right corner.
• Step 2: Adjust the Volume Slider displayed on the pop-up menu. Make sure the volume is turned up high enough to hear.

You can also try to change the sound input or output:

• Step 1: Click the System Clock located in the bottom-right corner.
• Step 2: Click the Right arrow icon displayed next to the Volume Slider on the pop-up menu.
• Step 3: On the following pop-up menu, make sure you have the correct audio device set as your output.

If that does not work, perform a hard reset. If not successful, perform a powerwash.

Keep in mind that not every Chromebook includes Bluetooth, so check the product specifications. If your device has Bluetooth available, the icon appears on the pop-up menu when you click the System Clock. A blue icon means the Bluetooth component is enabled, while a gray icon shows it’s disabled. Click the Gray Bluetooth icon if it’s disabled.

If you’re having Bluetooth connection issues, you can remedy this by turning the feature off and on. This will reset the connections. Just make sure all Bluetooth codes, if used, are still accurate, and the devices are properly paired. Also, never forget your physical space. Objects blocking the way and distance can cause connectivity issues. Sometimes a quick refresh (in close proximity) can set things right without too much frustration.

If that does not work, perform a hard reset. If not successful, perform a powerwash.