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powerschool:parent_portal:faq [2017/09/13 10:00] jrhea |
powerschool:parent_portal:faq [2022/07/27 10:12] lokes |
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====== PowerSchool Parent Portal Frequently Asked Questions ====== | ====== PowerSchool Parent Portal Frequently Asked Questions ====== | ||
+ | - **How do I register my student?** If your student ended the year in a WCS classroom (regardless of the school), you can register by clicking " | ||
+ | - **Where do I go to access the Parent and Student Portal?** You can find the link on the Washington County Homepage under **Parents** " | ||
+ | - **I forgot my login information for my Parent and Student Portal account.** \\ Click on the blue link that says " | ||
- **Where do I get an Access ID and Access Password for my child?** \\ You will need to go, in person, to your child’s school so they can verify your identity and give your Access ID and Access Password. | - **Where do I get an Access ID and Access Password for my child?** \\ You will need to go, in person, to your child’s school so they can verify your identity and give your Access ID and Access Password. | ||
- **Does the school setup my PowerSchool Parent Portal Account? | - **Does the school setup my PowerSchool Parent Portal Account? | ||
- **Who do I contact with general PowerSchool Parent Portal questions: | - **Who do I contact with general PowerSchool Parent Portal questions: | ||
- **What do I do if I forgot my PowerSchool Parent Portal login user name or password?** \\ On the PowerSchool Parent Portal page is a link called “Forgot Username or Password? | - **What do I do if I forgot my PowerSchool Parent Portal login user name or password?** \\ On the PowerSchool Parent Portal page is a link called “Forgot Username or Password? | ||
- | - **Why am I not getting a confirmation email after requesting user name or password help?** \\ Most email providers/ | + | |
- | - **Do I have to have a separate account for each of my children?** \\ No! You can have one account with all of your children attached. You just need the Access ID and Access Password for each child. | + | |
+ | - **Do I have to have a separate account for each of my children?** \\ No! You can have one account with all of your children attached. You just need the Access ID and Access Password for each child. [[powerschool: | ||
- **Can both parents have a PowerSchool Parent Portal Account with different usernames and passwords? | - **Can both parents have a PowerSchool Parent Portal Account with different usernames and passwords? | ||
- **Will the PowerSchool Parent Portal be up all year?** \\ In the event that we do an upgrade to the system, we may take it down temporarily. | - **Will the PowerSchool Parent Portal be up all year?** \\ In the event that we do an upgrade to the system, we may take it down temporarily. | ||
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- **What happens to my account if my child transfers out of the school division?** \\ This access is a service offered to all parents/ | - **What happens to my account if my child transfers out of the school division?** \\ This access is a service offered to all parents/ | ||
- **I lost my original PowerSchool Parent Portal Information letter, how can I get another copy?** \\ The letter is typically not needed once you create your account. | - **I lost my original PowerSchool Parent Portal Information letter, how can I get another copy?** \\ The letter is typically not needed once you create your account. | ||
+ | - **How do I add additional children to my Parent Portal account?** \\ First you must pick up the students Access ID and Password from his/her school. | ||
- **What are the system requirements for the PowerSchool Parent Portal?** \\ Windows 7, Windows 8.1, Windows 10, Mac OS X 10.09, Mac OS X 10.10, Mac OS X 10.11, and Chromebook. PowerSchool strongly encourages customers to upgrade to Windows 8.1 with Internet Explorer 11, or Windows 10 with either Internet Explorer 11 or Edge browser. | - **What are the system requirements for the PowerSchool Parent Portal?** \\ Windows 7, Windows 8.1, Windows 10, Mac OS X 10.09, Mac OS X 10.10, Mac OS X 10.11, and Chromebook. PowerSchool strongly encourages customers to upgrade to Windows 8.1 with Internet Explorer 11, or Windows 10 with either Internet Explorer 11 or Edge browser. |