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powerschool:parent_portal:faq [2023/04/12 15:41] lokes |
powerschool:parent_portal:faq [2023/04/12 15:53] (current) lokes |
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=== Registration / Update Student Data === | === Registration / Update Student Data === | ||
- | * **How do I register | + | * **My student ended the year at a WCS classroom, how do I update |
- | * **We are new to the area. How do I register my brand new student?** If your student is new to WCS this year, follow this link to pre-register your student [[https:// | + | * **We are new to the area. How do I register my student |
- | * **My student attended WCS before, but didn't end the current school year at WCS. How do I get into Parent Portal?** You will need a new Access ID and Access Password. | + | * **My student attended WCS before, but didn't end the current school year at WCS. How do I get into Parent Portal?** You will need a new Access ID and Access Password. |
- | * **Will I be able to make changes to my student’s information via the PowerSchool Parent Portal?** \\ Yes! We encourage each family to take responsibility for their students' | + | |
* **Why am I not receiving email notifications that I signed up for?** \\ You may have forgotten to update your email address in the PowerSchool Parent Portal when you switched email addresses. You can update it by logging in and updating your information in Account Preferences. | * **Why am I not receiving email notifications that I signed up for?** \\ You may have forgotten to update your email address in the PowerSchool Parent Portal when you switched email addresses. You can update it by logging in and updating your information in Account Preferences. | ||
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* **Can both parents have a PowerSchool Parent Portal Account with different usernames and passwords? | * **Can both parents have a PowerSchool Parent Portal Account with different usernames and passwords? | ||
* **What do I do if I do not want a particular person to have access to my child, but I already gave them the Access Id and Password?** \\ If this is a custody change issue, you will need to get a court order to prevent a parent from having access to your child’s account, just as you would to prevent them from having access to their information within the school. If this is an auxiliary adult, like an aunt or an uncle who no longer needs access, you can request the school to have the account disabled/ | * **What do I do if I do not want a particular person to have access to my child, but I already gave them the Access Id and Password?** \\ If this is a custody change issue, you will need to get a court order to prevent a parent from having access to your child’s account, just as you would to prevent them from having access to their information within the school. If this is an auxiliary adult, like an aunt or an uncle who no longer needs access, you can request the school to have the account disabled/ | ||
- | * **I lost my original PowerSchool Parent Portal Information letter, how can I get another copy?** \\ The letter is typically not needed once you create your account. But, if it is needed you must pick up a copy at your child’s school. | + | * **I lost my original PowerSchool Parent Portal Information letter, how can I get another copy?** \\ The letter is typically not needed once you create your account. But, if it is needed you must pick up a copy at your child’s school. |