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powerschool:powerschool:contacts [2019/12/12 16:37]
lokes
powerschool:powerschool:contacts [2020/04/28 11:21] (current)
lokes
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 ====== PowerSchool Contacts ====== ====== PowerSchool Contacts ======
 +
 +  * Multiple Access Accounts
 +  * Relationship Error
 +  * Removing A Contact Relationship for a Student
 +  * SchoolMessenger GuardianEmail
  
 With the upgrade of PSv12 and PSv19 in the of Fall 2019, we were required to move to the new data structure for the Contact records within PowerSchool SIS. With the upgrade of PSv12 and PSv19 in the of Fall 2019, we were required to move to the new data structure for the Contact records within PowerSchool SIS.
  
-This install was hidden for several months with a PlugIn that Hid the Contacts. Training was conducted with a representative from each school in our district. We explained how the contacts were today and how we were planning to consolidate them into a single record across all the schools as they were related to various students.+This install was hidden for several months with a PlugIn that Hid the Contacts. The training session was conducted with a representative from each school in our district. We explained how the contacts were today and how we were planning to consolidate them into a single record across all the schools as they were related to various students.
  
 During the December 11, 2019 VAPSUG meeting, several districts expressed concerns about the amount of work involved and several of the pitfalls involved. This page is an attempt to capture some of the information for reference and instructional communication. It is by no means a fully comprehensive list of ideas. //**If you have anything to contribute, please email lokes@wcs.k12.va.us. Your feedback is much appreciated.**// During the December 11, 2019 VAPSUG meeting, several districts expressed concerns about the amount of work involved and several of the pitfalls involved. This page is an attempt to capture some of the information for reference and instructional communication. It is by no means a fully comprehensive list of ideas. //**If you have anything to contribute, please email lokes@wcs.k12.va.us. Your feedback is much appreciated.**//
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   * When Consolidating a parent that is also designated as an Emergency Contact, a relationship conflict will prevent the contact from being consolidated completely. Click on the pencil icon highlighted in yellow to the right of the Student listed in the Contact's record. {{:powerschool:powerschool:editerror.png}}   * When Consolidating a parent that is also designated as an Emergency Contact, a relationship conflict will prevent the contact from being consolidated completely. Click on the pencil icon highlighted in yellow to the right of the Student listed in the Contact's record. {{:powerschool:powerschool:editerror.png}}
  
-Then, click on the **All** tab of the Details for the student's relationship. Finally, click on **Delete** to remove the conflicting relationship. Click **OK** on the following screens. Finally, scroll down and click **Submit Consolidation**. The Emergency relationship needs to be removed and the Mother/Father relationship needs to remain untouched.+Then, click on the **All** tab of the Details for the student's relationship. Finally, click on **Delete** to remove the conflicting relationship. Click **OK** on the following screens. Finally, scroll down and click **Submit Consolidation**. The Emergency relationship needs to be removed and the Mother/Father relationship needs to remain untouched. If there are multiple of the same Mother/Father then keep the one with the most checkmarks. 
 + 
 +NOTE: //Scroll down to see the multiple yellow bars titled "No Start Date - No End Date" indicating the conflicting relationships. Click on the tiny arrow to expand the bar to see the full details.// 
 {{:powerschool:powerschool:relerror.png}} {{:powerschool:powerschool:relerror.png}}
  
 +===== Removing a Contact Relationship to a Student =====
 +
 +Changing the contact information on the Emergency/Medical page will update the contact information on the new Contact page; however, removing an Emergency contact is more complicated. If a Contact relationship needs to be removed completely from a student, the Contact needs to be removed from the Contact page. Removing the name only from the Emergency/Medical page will not remove the relationship from the student.
 +
 +To remove the relationship, click on the **[ - ]** icon found on the right side of the **pencil** icon. If the Contact has Data Access, you might need to Delete and Update Access. Otherwise, just click Delete Only and don't change the Parent Portal access accounts.
 +
 +{{:powerschool:powerschool:removerelationship.png}}
  
-==== SchoolMessenger GuardianEmail ====+===== SchoolMessenger GuardianEmail =====
  
   * When using SchoolMessenger to communicate with the Parents/Guardians, the GuardianEmail listed on the Demographics page and the Parent Information page needs to remain untouched. For this to happen during Contact Consolidation, keep the "No Name: XXXX" records separate from the Consolidated Contacts. In other words, check the box to exclude the Original Contact Type of Guardian. This record might have a specific name or might be titled "No Name: XXXX"   * When using SchoolMessenger to communicate with the Parents/Guardians, the GuardianEmail listed on the Demographics page and the Parent Information page needs to remain untouched. For this to happen during Contact Consolidation, keep the "No Name: XXXX" records separate from the Consolidated Contacts. In other words, check the box to exclude the Original Contact Type of Guardian. This record might have a specific name or might be titled "No Name: XXXX"
powerschool/powerschool/contacts.1576186627.txt.gz · Last modified: 2019/12/12 16:37 by lokes