Differences

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--- sasixp:troubleshooting [2007/01/31 09:42]
cedwards
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-====== Error Messages ======
-**Q:** When opening SASIxp, I get the following message:
-Open File - Security Warning:
-The publisher could not be verified. Are you sure that you want to run this software? \\
-Name: sasixp.exe \\
-Publisher: **Unknown Publisher** \\
-Type: Application \\
-From: F:\sasixp \\
-\\
-**Run**  **Cancel** \\
-What caused this and how can I fix this?
-**A:** This error message occurs after updating to Microsoft's Internet Explorer 7.  Follow the instructions below to resolve this issue.
-  - Open Internet Explorer 7.
-  - Click the **Tools** menu.
-  - Click **Internet Options**
-  - Click the **Security** tab.
-  - Click **Local intranet** icon.
-  - Click the **Sites** button.
-  - Click the **Advanced** button.
-  - In the text box labeled **Add this website to the zone** put **F:\** if you are at a either a High, Middle, or Elementary school or **P:\** if you are at the Central Office.
-  - Click the **Add** button.  If you see an error message at this point, be sure that you are logged into Novell.
-  - You will see something like **file://AHSFS2000** (depending on the school) in the list below.  This is fine.
-  - Click **Close**.
-  - Click **OK**.
-  - Click **OK**.
-  - Start SASIxp.
-If you continue to have problems with this, please contact Information Systems.

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