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KnowBe4 Phish Alert for Google Chrome

KnowBe4, the company we are using for Security Awareness Training, has a Google Chrome add-on that lets you report suspicious e-mails to our technology department and to them. This article shows you how to install and use the add-on.

For this extension to work properly, you must be signed into both your e-mail account and into Google Chrome itself. An additional advantage of being signed into Chrome is that your bookmarks, history, and extensions will also be synced. Any version of Chrome you sign into will get the same extensions and bookmarks.

Sign In to Google Chrome

After you launch Chrome and sign into Gmail, follow these steps to sign into Chrome and start syncing:

  1. Click the icon at the top right of Chrome that looks like a person's head and shoulders (it may show your profile picture if you're already logged in).
  2. If you are signed into Chrome already, but not syncing, click the button that says "Turn On Sync" and skip to step 4.
  3. Click the Sign Into Chrome button that comes up.
  4. If prompted, enter your e-mail login and password.
  5. A window will come up warning you that you are about to start syncing your Chrome information with your e-mail account. Click the button that says Link Data.
  6. Another window will come up confirming you want to start syncing, click the Turn On button.

Setup KnowBe4 Extension

We have the KnowBe4 extension for Chrome setup to force install when you sign into Chrome using your account. You just have to do a couple of things to allow it to work properly:

  1. Soon after signing into Chrome and setting up Sync, you'll get a window that asks you to choose an account to use with KnowBe4 Phish Alert. Click on your account.
  2. You'll then get a window asking if it is OK for KnowBe4 Phish Alert to access certain parts of your Email profile, click Allow.

Reporting Suspicious E-mails

You can now use the KnowBe4 Phishing Alert extension to report suspicious e-mails.

  1. A new button will appear on your e-mail toolbar inside Gmail that looks like a fish hook. This is the button you use to report suspicious e-mails.
  2. This example is a test e-mail that was sent out as part of our Phishing Campaign from KnowBe4. If you think this e-mail is suspicious, click the fish hook.
  3. A window will popup asking you to confirm you want to report this e-mail.
  4. If the e-mail was a test e-mail from KnowBe4, you'll receive a message congratulating you for recognizing that this was a suspicious e-mail.
  5. If this was a real phishing e-mail, you'll get a message thanking you for reporting it. The e-mail will be sent to our IT department as well as to KnowBe4 for analysis.
chrome/phishalert.txt · Last modified: 2019/03/04 12:46 by jlester