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--- chrome:phishalert [2019/03/01 09:13]
jlester
+++ chrome:phishalert [2019/03/01 09:23]
jlester
@@ Line 14: / Line 14: @@
 ===== Setup KnowBe4 Extension =====
 We have the KnowBe4 extension for Chrome setup to force install when you sign into Chrome using your @wcs.k12.va.us account.  You just have to do a couple of things to allow it to work properly:
-  - Soon after signing into Chrome and setting up Sync, you'll get a window that asks you to choose an account to use with KnowBe4 Phish Alert.  Click on your @wcs.k12.va.us account
+  - Soon after signing into Chrome and setting up Sync, you'll get a window that asks you to choose an account to use with KnowBe4 Phish Alert.  Click on your @wcs.k12.va.us account. \\ {{:chrome:phishing_05.png?400|}}
-  - You'll then get a window asking if it is OK for KnowBe4 Phish Alert to access certain parts of your Email profile, click Allow
+  - You'll then get a window asking if it is OK for KnowBe4 Phish Alert to access certain parts of your Email profile, click Allow. \\ {{:chrome:phishing_06.png?400|}}
+===== Reporting Suspicious E-mails =====
+You can now use the KnowBe4 Phishing Alert extension to report suspicious e-mails.
+  -  A new button will appear on your e-mail toolbar inside Gmail that looks like a fish hook.  This is the button you use to report suspicious e-mails.
+  - This example is a test e-mail that was sent out as part of our Phishing Campaign from KnowBe4. If you think this e-mail is suspicious, click the fish hook. \\ {{:chrome:phishing_08.png?400|}}
+  - A window will popup asking you to confirm you want to report this e-mail. \\ {{:chrome:phishing_09.png?400|}}
+  - If the e-mail was a test e-mail from KnowBe4, you'll receive a message congratulating you for recognizing that this was a suspicious e-mail. \\ {{:chrome:phishing_10.png?400|}}
+  - If this was a real phishing e-mail, you'll get a message thanking you for reporting it.  The e-mail will be sent to our IT department as well as to KnowBe4 for analysis. \\ {{:chrome:phishing_11.png?400|}}

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