Differences

This shows you the differences between two versions of the page.

--- chromebook:charging-issues [2022/08/18 13:26]
jlester [Update ChromeOS]
+++ chromebook:charging-issues [2022/08/18 13:27]
jlester
@@ Line 12: / Line 12: @@
 Keep in mind that sometimes, [[https://www.technipages.com/chromebook-the-battery-is-too-low-to-update|the battery may be too low]] for your Chromebook to install the latest updates. In rare cases, the laptop may even [[https://www.technipages.com/fix-chromebook-stuck-on-checking-for-updates|get stuck on checking for updates]].
+===== Check Battery Health =====
+{{:chromebook:chromebook_02.png?400|}}
+If the issue persists, you may need to replace your battery. To check your battery health, press the Ctrl, Alt, and T keys to launch Crosh. Then type in the battery test command and press Enter. If the battery health value is below 80 percent, please open a ZenDesk ticket for repair.

Knowledge Base