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powerschool:powerschool:contacts [2019/12/12 16:25] lokes |
powerschool:powerschool:contacts [2020/04/28 11:21] (current) lokes |
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====== PowerSchool Contacts ====== | ====== PowerSchool Contacts ====== | ||
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+ | * Multiple Access Accounts | ||
+ | * Relationship Error | ||
+ | * Removing A Contact Relationship for a Student | ||
+ | * SchoolMessenger GuardianEmail | ||
With the upgrade of PSv12 and PSv19 in the of Fall 2019, we were required to move to the new data structure for the Contact records within PowerSchool SIS. | With the upgrade of PSv12 and PSv19 in the of Fall 2019, we were required to move to the new data structure for the Contact records within PowerSchool SIS. | ||
- | This install was hidden for several months with a PlugIn that Hid the Contacts. | + | This install was hidden for several months with a PlugIn that Hid the Contacts. |
During the December 11, 2019 VAPSUG meeting, several districts expressed concerns about the amount of work involved and several of the pitfalls involved. This page is an attempt to capture some of the information for reference and instructional communication. It is by no means a fully comprehensive list of ideas. //**If you have anything to contribute, please email lokes@wcs.k12.va.us. Your feedback is much appreciated.**// | During the December 11, 2019 VAPSUG meeting, several districts expressed concerns about the amount of work involved and several of the pitfalls involved. This page is an attempt to capture some of the information for reference and instructional communication. It is by no means a fully comprehensive list of ideas. //**If you have anything to contribute, please email lokes@wcs.k12.va.us. Your feedback is much appreciated.**// | ||
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This is a problem. PowerSchool SIS does not have the ability to merge multiple Parent Portal login Access Accounts. There are ways to see the last login for the parent and even the email used; however, the parent that setup their account to send out notifications on a regular basis but rarely logs into the Parent Portal account is not detected. The mobile app for Parent Portal is also undetected. So, it is best to contact the parent directly and ask which account is preferred and remove the unused accounts. | This is a problem. PowerSchool SIS does not have the ability to merge multiple Parent Portal login Access Accounts. There are ways to see the last login for the parent and even the email used; however, the parent that setup their account to send out notifications on a regular basis but rarely logs into the Parent Portal account is not detected. The mobile app for Parent Portal is also undetected. So, it is best to contact the parent directly and ask which account is preferred and remove the unused accounts. | ||
+ | {{: | ||
There is the ability to add all of the children to the access account if desired. Again, work with the parents and consider custody situations before adding students to the Data Access list. | There is the ability to add all of the children to the access account if desired. Again, work with the parents and consider custody situations before adding students to the Data Access list. | ||
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* When Consolidating a parent that is also designated as an Emergency Contact, a relationship conflict will prevent the contact from being consolidated completely. Click on the pencil icon highlighted in yellow to the right of the Student listed in the Contact' | * When Consolidating a parent that is also designated as an Emergency Contact, a relationship conflict will prevent the contact from being consolidated completely. Click on the pencil icon highlighted in yellow to the right of the Student listed in the Contact' | ||
- | Then, click on the **All** tab of the Details for the student' | + | Then, click on the **All** tab of the Details for the student' |
+ | |||
+ | NOTE: //Scroll down to see the multiple yellow bars titled "No Start Date - No End Date" indicating the conflicting relationships. Click on the tiny arrow to expand the bar to see the full details.// | ||
{{: | {{: | ||
+ | ===== Removing a Contact Relationship to a Student ===== | ||
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+ | Changing the contact information on the Emergency/ | ||
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+ | To remove the relationship, | ||
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+ | {{: | ||
- | ==== SchoolMessenger GuardianEmail ==== | + | ===== SchoolMessenger GuardianEmail |
* When using SchoolMessenger to communicate with the Parents/ | * When using SchoolMessenger to communicate with the Parents/ | ||
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{{: | {{: | ||
+ | There might even be multiple guardian records that need to be excluded from the consolidation. | ||
+ | {{: | ||