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--- powerschool:powerschool:contacts [2020/01/16 10:08]
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+++ powerschool:powerschool:contacts [2020/04/28 11:21] (current)
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@@ Line 23: / Line 23: @@
   * When Consolidating a parent that is also designated as an Emergency Contact, a relationship conflict will prevent the contact from being consolidated completely. Click on the pencil icon highlighted in yellow to the right of the Student listed in the Contact's record. {{:powerschool:powerschool:editerror.png}}
-Then, click on the **All** tab of the Details for the student's relationship. Finally, click on **Delete** to remove the conflicting relationship. Click **OK** on the following screens. Finally, scroll down and click **Submit Consolidation**. The Emergency relationship needs to be removed and the Mother/Father relationship needs to remain untouched.
+Then, click on the **All** tab of the Details for the student's relationship. Finally, click on **Delete** to remove the conflicting relationship. Click **OK** on the following screens. Finally, scroll down and click **Submit Consolidation**. The Emergency relationship needs to be removed and the Mother/Father relationship needs to remain untouched. If there are multiple of the same Mother/Father then keep the one with the most checkmarks.
+NOTE: //Scroll down to see the multiple yellow bars titled "No Start Date - No End Date" indicating the conflicting relationships. Click on the tiny arrow to expand the bar to see the full details.//
 {{:powerschool:powerschool:relerror.png}}

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