Differences

This shows you the differences between two versions of the page.

--- powerschool:powerschool:phonenumbersearch [2015/02/25 08:34]
lokes created
+++ powerschool:powerschool:phonenumbersearch [2017/08/29 11:16] (current)
lokes
@@ Line 1: / Line 1: @@
 ====== Phone Number Search ======
-From PowerSchool, go under //Reports// and select **System Reports**, then click the //Custom Reports// tab. Under //Misc.//, there is a **Phone Number Search** report you can find the contact information fields that have the phone number in question.
+To find the student record related to a specific phone number, run a //Custom Report//.
+From PowerSchool, go under //Reports// and select **System Reports**, then click the //Custom Reports// tab. Under //Misc.//, select **Phone Number Search** report to find the contact information fields that have the phone number in question.
 Type in the phone number without any punctuation. **Example:** //2765551234//
@@ Line 8: / Line 10: @@
 If the number is not found, contact the Technology department to remove the number from SchoolMessenger.
+After the phone number is removed from PS, it was still in SchoolMessenger. In order for the system to totally remove that number from SM, it also has to be deleted from PowerSchool. SchoolMessenger will draw from the master contact list. Removing a number from PowerSchool will not automatically remove it from SchoolMessenger.

Knowledge Base