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--- webfilter:auth [2013/11/01 11:13]
jlester
+++ webfilter:auth [2013/11/04 12:02]
jlester
@@ Line 17: / Line 17: @@
 ===== Additional Troubleshooting =====
-To Access the Firefox Options Dialog in Newer Versions and Allow Popups:
+==== To Access the Firefox Options Dialog in Newer Versions and Allow Popups ====
   * Touch the <ALT> key on your keyboard to make the menus appear:
   {{:webfilter:firefox_menu.jpg?nolink|}}
@@ Line 23: / Line 24: @@
   * Choose Options from the Tools menu:
   {{:webfilter:firefox_tools.jpg?nolink|}}
-  *
+  * Click the Content button and then Exceptions beside Block Pop-Up Windows:
+  {{:webfilter:firefox_options.jpg?nolink|}}
+  * Type in "m86.wcs.k12.va.us" as the Address and then click Allow:
+  {{:webfilter:firefox_popup1.jpg?nolink|}}
+  * Your window should now look like this:
+  {{:webfilter:firefox_popup2.jpg?nolink|}}
+  * Close everything until you get back to the main Firefox window.
+==== Java Warnings and Windows ====
+You may see several different Java warning and windows.  This details how to respond to each.
+=== Java Out-Of-Date Warning #1 ===
+  * Java is Out Of Date Warning - Check the box to not warn again and then choose Later.
+  {{:webfilter:java_date.jpg?nolink|}}
+=== Java Out-Of-Date Warning #2 ===
+  * Another style Out Of Data Warning
+  {{:webfilter:java_out_of_date.jpg?nolink|}}
+  * If you get the above error, go to the Windows Control Panel, select Java, select the Security tab and move the slider from High to Medium:
+  {{:webfilter:controlpanel-security.jpg?nolink|}}
+=== Java Unsigned Application Warning ===
+  * Unsigned Application - Check the box to not show again and then choose Run.
+  {{:webfilter:java_warning_2.jpg?nolink|}}
+=== Java Plugins Deactivated ===
+  * Plugins Deactivated - Click on the arrow beside drop-down box and choose Always Activate Plugsin for This Site
+  {{:webfilter:java_warning.jpg?nolink|}}
+=== Authentication Windows Not Showing Login Name ===
+  * If the web filter pop-up window appears, but your login does not show, click on the red plug-in icon on the address bar and you will get the window from the previous step.  Again, choose Always Activate Plugins for This Site
+  {{:webfilter:java_warning_window.jpg?nolink|}}
+=== Authentication Window Correct Behavior ===
+  * If everything is working correctly, the pop-up authenticator window should show your login info:
+  {{:webfilter:authenticator.jpg?nolink|}}

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