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--- chromebook:charging-issues [2022/08/18 13:26]
jlester created
+++ chromebook:charging-issues [2022/08/18 13:28] (current)
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 Make sure you’re running the latest ChromeOS version on your device. If the battery issues you’re experiencing are caused by known OS bugs, Google may have already fixed them in the latest ChromeOS release. Go to Settings, click on About Chrome OS, and check for updates. Restart your laptop, and check if you notice any improvements.
-Keep in mind that sometimes, the [[https://www.technipages.com/chromebook-the-battery-is-too-low-to-update|Ebatter may be too low]] for your Chromebook to install the latest updates. In rare cases, the laptop may even [[https://www.technipages.com/fix-chromebook-stuck-on-checking-for-updates|get stuck on checking for updates]].
+Keep in mind that sometimes, [[https://www.technipages.com/chromebook-the-battery-is-too-low-to-update|the battery may be too low]] for your Chromebook to install the latest updates. In rare cases, the laptop may even [[https://www.technipages.com/fix-chromebook-stuck-on-checking-for-updates|get stuck on checking for updates]].
+===== Check Battery Health =====
+{{:chromebook:chromebook_02.png?400|}}
+If the issue persists, you may need to replace your battery. To check your battery health, press the Ctrl, Alt, and T keys to launch Crosh. Then type in the battery test command and press Enter. If the battery health value is below 80 percent, please open a ZenDesk ticket for repair.

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